LOXIM Twilight Aromatherapy Diffuser – Nebulizing Technology for Essential Oils, Optional LED Light, Waterless, Super Quiet, Portable, Battery Operated -Woodgrain

Say goodbye to pink mold in diffusers!!!
Purchased this diffuser a few weeks ago, and so far, it’s excellent. I didn’t realize I wanted wireless, but it is a wonderful feature. Easy, portable, and small but mighty. I have a collection of old essential oil bottles, and I mix up my desired blend, label it, and place it in the diffuser. This is the perfect diffuser for people with extensive essential oil collections. Bottles are easy to change out, though I will likely move towards purchasing ready-made blends for further ease of use.Can’t wait to take this guy camping with me! The nightlight feature is great.Overall, I’m very impressed. This will be a go-to gift in the future!

Stopped working
Worked well for 5 months with normal use, 2-3 times per week. Then just stopped. Can’t recommend.

It was great, until it wasn’t
I got this in February, and was initially very happy with it. It was working great and looks amazing. Now two months later it wont turn off until its timer runs out or the battery is dead. It started to barely put out any scent and now has stopped emitting scent all together.

Quality problems, but it’s affordable
Loxim’s Twilight Aromatherapy Diffuser is a product I both love and hate.My original purchase of this item was in July of 2022. Despite being advertised as new, Amazon shipped me what was a blatantly open box item — the box was unsealed, and the item had been used (there was essential oil already in the reservoir). Thankfully, the return/exchange process was easy, and I had a replacement the following day.That diffuser worked great for a little over 14 months. Around that time, I started having issues with the device. It would turn on, and indicate it was working, but wouldn’t nebulize the essential oil.So I reached out to Loxim’s support. They were reasonably quick to respond, and suggested some troubleshooting steps. However, none of them were successful in resolving the issue. When I asked if Loxim would replace my item, they said no, even while also acknowledging there was an issue with the item that was not caused by me. Not one to be deterred, I asked if they would at least offer a discount on a new device, and again I was rebuffed by Loxim. So I decided to wait for a sale. It took several months, but eventually a sale came along on Amazon, so I ordered what is now my 3rd Twilight Aromatherapy Diffuser.The item arrived today, and one thing I immediately noticed when opening the box was that the design has changed from what I bought back in 2022, despite being the same model number. As you can see in the photo I’m including with this review, my original Loxim (on the left) has a nice, natural wood grain finish that extends around the entirety of the unit. And while it is likely just a veneer, it looks like real wood, the ventilation holes extend all the way around the bottom of the unit, and there are 4 screws that hold the pieces together. Even the product ID sticker is shaped and has a clean look to it.By contrast, the new Loxim I received today is literally plastic. The “bamboo wood finish” is very obviously some sort of sticker or decal. Instead of being a pleasant fine wood grain finish, it’s a gaudy orange-like color. And you can actually see the pixelation in the “wood grain”, making it look cheap and borderline silly. The wood grain design also does not extend to the bottom, instead replaced with a white plastic, with limited ventilation holes for the inner mechanism. There are also only 2 visible screws holding the pieces together.Overall, I’m disappointed with Loxim and this product. I’m giving it 3 stars because they have a good concept here: it’s small, lightweight, does a decent job of nebulizing essential oils, it’s easy to use, and I like that it can run on the rechargeable battery or connected to power. But they lose stars because of all the reasons stated above. And also, because nothing — not the Amazon listing, the product box, the instruction manual, or any other paperwork included with this item — tells you what its warranty is, leaving the consumer totally at the mercy of whether or not Loxim decides to help you. And that is inexcusable.For the premium price being charged for this diffuser, I expected better, consistent quality from Loxim. Instead, Loxim seems to have cheaped out on both the quality and the design. It no longer looks or feels like a premium product. Also, does it have a warranty? Does it not? Who knows? Loxim doesn’t tell you.The only reason I’m not returning it is, frankly, because of the positive traits I mentioned above. It’s small, lightweight, has some handy features (like the night light), it does a great job nebulizing (until it breaks), and with only 3 buttons, it’s super simple to use, even in the dark. Also, it’s rechargeable, thus making it portable, and that allows me to move it from my bedroom to my home office anytime.My hope is that Loxim reverts back to the original design, while simultaneous improving the internal component quality of this diffuser to improve its lifespan. It should absolutely last more than ~14 months of light use, especially when regularly following the care instructions. We have enough e-waste on this planet — we don’t need to contribute more by companies making substandard products. And Loxim should absolutely be more transparent about what kind of warranty comes with this device.Until then, I’m going to hope this one lasts longer than my previous model. But I will absolutely be looking at nebulizing diffusers by other brands, in the hopes I can find one that surpasses what I love about the Loxim, without all the things I hate about it.

It didn’t last more than a couple of months and stopped working without any indication.